Privacy Policy

Your Privacy Matters

At Top Up Mobile & Internet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our 5G mobile plans and quick top-up services.

Information We Collect

  • Personal information (name, address, phone number, email)
  • Remittancement information
  • Usage data related to your mobile and internet plans
  • Device information

How We Use Your Information

We use your information to:

  • Provide and manage your fast 5G mobile plans
  • Process quick top-ups for your mobile and internet services
  • Improve our 5G connect services and customer experience
  • Send important updates about your mobile plans
  • Comply with legal obligations

Data Protection

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information
  • Regular security audits
  • Strict access controls for our staff
  • Continuous monitoring for potential threats

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to your information
  • Delete your data (subject to legal requirements)
  • Opt-out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.

Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]
Phone: +971 4 123 4567
Address: Burj Khalifa, 1 Sheikh Mohammed bin Rashid Blvd, Dubai, United Arab Emirates